New DirectionProperty Solutions

Legal

Privacy Policy

Last updated: February 25, 2026

1. Introduction

New Direction Property Solutions LLC ("NDPS," "we," "us," or "our"), also operating under the DBA New Direction Homes, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or otherwise interact with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide through our contact forms, referral forms, or phone calls.
  • Property Information: Property addresses, property condition details, and related real estate information you share with us.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • SMS Consent Data: If you opt in to receive SMS communications, we store your consent status, the date and time of consent, and the disclosure text presented at the time of opt-in.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Evaluate properties for potential acquisition or lease
  • Communicate with you about your property situation or referral
  • Send SMS messages (only with your explicit consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS Communications

If you provide your phone number and check the SMS consent box on any of our forms, you agree to receive SMS communications from New Direction Property Solutions LLC and New Direction Homes. Key details:

  • Message frequency varies based on your inquiry and situation.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out of SMS messages.
  • Reply HELP for assistance.
  • SMS consent is not a condition of any purchase or service.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. How We Share Your Information

We do not sell your personal information. Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or business partners for any reason. We may share your other information with:

  • Service Providers: Third-party tools we use to manage communications (e.g., Twilio for SMS), property management (e.g., MagicDoor), and business operations.
  • Professional Partners: Only when you have been referred by a professional partner, we may share status updates with the referring party (strictly excluding your SMS opt-in data and consent).
  • Legal Requirements: When required by law, regulation, or legal process.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS communications at any time by replying STOP
  • Withdraw consent for data processing where consent is the basis

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: